How to find a good mechanic

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3 min read

Finding a good mechanic when your car is in need can be stressful. There are ways to limit the stress of looking for a good mechanic, including understanding your car and thoroughly researching the mechanics in your area. With this information, you can select a mechanic that's trustworthy and capable of fixing your car in a timely manner.

Resources on how to find a good mechanic

Ask friends and family

Family and friends often have recommendations for mechanics. Ask your source what kind of car they drive, the mechanic's level of service, communication style, pricing, and any other set of criteria that's important to you.

Read reviews

Read online reviews, including Google business profiles, Yelp, or mechanic-specific review services like Car Talk's Mechanic Files. Dig deeper than simple star ratings and read consumer experiences. These give better insights into the mechanic's expertise, communication style, and pricing.

Customer experiences vary, so read several reviews to gain a clearer picture of the business. You can take your research further and cross-reference reviews with services like the Better Business Bureau or AAA.

Questions to ask your mechanic

Once you've narrowed your search for a mechanic, give them a call or visit the shop. Here are a few questions that could help make your decision:

  1. Are they capable of servicing your car?
  2. How long does a typical repair take?
  3. Do they offer a guarantee for their work?
  4. Do they post their hourly rates, and do those rates vary by car model?
  5. Are their mechanics ASE-certified?
  6. Do they charge for an initial inspection or estimate for a costly repair?

What you should know before going to the mechanic

What services does my car require?

Part of finding a good mechanic is understanding what level of service your car requires. Some makes and models, including high-performance vehicles, highly modified cars, or rare manufacturers, require specialized service. If you own a car that requires special parts or maintenance, it's important to find a mechanic that has the training, tools, and experience to repair your car without issue.

Does my warranty affect my choice of mechanic?

Another important factor in finding a good mechanic is understanding your car warranty. Depending on the terms and conditions of your car warranty, a provider may void your warranty if an unapproved or unqualified mechanic makes repairs or performs maintenance on your vehicle. Double-check your warranty and contact your warranty provider for specific conditions and a list of approved mechanics or service providers.

If your car warranty has expired, Progressive Vehicle Protection offers an alternative to an extended car warranty and may cover major system repairs and wear and tear. It's important to note that car insurance doesn't typically cover mechanical issues unless they're related to a covered peril, such as an accident. Mechanical breakdown insurance is another option that may cover mechanical failures. Learn about the difference between car warranties vs. car insurance.

Following the above recommendations will help you find a qualified and trustworthy garage that delivers quality service for your specific car and preferences as a customer.